Product Details
Separates and builds lashes. 5X fuller lashes. Iconic volume.
Voluminous® Volume Building Mascara is uniquely formulated to resist clumping, soften and build lashes up to 5X their natural thickness, for a full and dramatic look. The Volume Maximizing Brush thickens lashes evenly and smoothly, leaving them soft with virtually no flakes, smudges or clumps.
Ophthalmologist-tested and allergy-tested.
Suitable for sensitive eyes and contact lens wearers.
Fragrance-free.
Clump-resistant.
Ingredients
AQUA / WATER / EAU, ACRYLATES COPOLYMER, ORYZA SATIVA CERA / RICE BRAN WAX, PROPYLENE GLYCOL, CERA ALBA / BEESWAX / CIRE DABEILLE, PENTYLENE GLYCOL, GLYCERYL STEARATE, CETYL ALCOHOL, PEG-200 GLYCERYL STEARATE, COPERNICIA CERIFERA CERA / CARNAUBA WAX / CIRE DE CARNAUBA, STEARIC ACID
PALMITIC ACID, AMINOMETHYL PROPANEDIOL, GLYCERIN, HYDROXYETHYLCELLULOSE, CAPRYLYL GLYCOL, SODIUM DEHYDROACETATE, XANTHAN GUM, MYRISTIC ACID
[+/- MAY CONTAIN / PEUT CONTENIR, CI 77491, CI 77492, CI 77499 / IRON OXIDES]
Usage
Place brush at base of lashes and gently sweep up to tip. Removes easily with soap and water.
Reviews
Average Customer Ratings
Quality of Product, 3.1 out of 5
Value of Product, 3.2 out of 5
Customer Images and Videos
Filter Reviews
Rating
Locale
1 to 8 of 1810 Reviews
1 – 8 of 1810 Reviews
Most Recent
1 out of 5 stars.
terrible
2 days ago
looks like another formula change. so sad that profits outweigh customer satisfaction every time.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a day ago
consumer care center
Hello! Thank you for sharing your feedback on Original Washable Bold Eye Mascara. We are truly sorry to hear that you are disappointed. Please call us at 1-800-322-2036, so we can make this right!
1 out of 5 stars.
Terrible formula change
11 days ago
I loved this mascara before the formula change (when it was 5X the volume, not 15X the volume). Now it is goopy, has a terrible odor, and is simply not the same mascara at all! Why did you change a product that people loved before! Please change it back. It seems the consensus is that the formula change is a failure. Will not buy this new product again.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
9 days ago
LeCare
Hello! Thank you for sharing your feedback on our Original Washable Bold Eye Mascara. We’re sorry to hear that the current formula did not meet your expectations and that your experience has been so different from the version you previously loved. We understand how disappointing that can be. While minor formula changes can occur over time, we always strive to maintain the quality and performance our consumers expect. We have shared your comments regarding the texture and odor with our team, and we appreciate you taking the time to let us know. We hope you continue to explore L'Oréal Paris to find a mascara that is right for you.
2 out of 5 stars.
Great product but not the color I expected
a month ago
This product does great with adding length and not clumping. However I was disappointed that the green color is so dark that it appears as black when applied.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
LeCare
Hi Lydia! Thank you for sharing that you feel Voluminous Original Washable Bold Eye Mascara, 960-Deep Green, it too dark! Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
2 out of 5 stars.
Dried out and over priced!
a month ago
It doesn't matter where I buy this mascara it is always dried out. Walmart is the better choice. Amazon, Shoppers Drug Mart and Rexall are a definite no! I'm sick of spending good money for this old out of date crap, put a best before date on them.. Concentrate on the quality of your products and restock the stores with fresh products. After 25 years of using your products it time to make a change.
No, I do not recommend this product.
Originally posted on Voluminous Original Mascara Waterproof Brown
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal Paris Canada:
a month ago
BEC
We are sorry about your experience with our Voluminous Original Mascara Waterproof Brown. We want to assist, therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
1 out of 5 stars.
Unhappy
a month ago
agree with the previous customer on this product. I too have used this for years and now find it unsatisfactory....application is time consuming....doesn't apply evenly and clumpy...
how do i get my money back?
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
consumer care center
Hello MartyG, thank you for reaching out about Original Washable Bold Eye Mascara. We are sorry to hear you did not get the results you had expected with this mascara. Please try L’Oréal Voluminous Panorama Washable Mascara, the ultimate tool for achieving thick, fanned-out lashes that make your eyes appear up to 1.4x bigger. No clumping, no smudging, no flaking—just beautifully dramatic lashes that last up to 24 hours. We will be sure to share your feedback and we hope you give it a try!
1 out of 5 stars.
Color was disappointing
a month ago
I am disappointed in the color, not green at all but black/grayish.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
LeCare
Hello! Thank you for sharing your feedback on our Original Washable Bold Eye Mascara in 960 Deep Green. We are sorry to hear the shade was not the green tone you were expecting, and we have shared your comments with our team. We appreciate you taking the time to let us know, and we hope you continue to explore L'Oréal Paris to find a shade you love.
1 out of 5 stars.
Go Back to the Old Formula ASAP
a month ago
I have used only this mascara for decades, and my daughters as well. What did you do to this formula? It is absolutely terrible now. It clumps and is impossible to remove now. If I wanted a waterproof mascara, I would buy the waterproof version. With so much push-back, you would be making a good business decision to go back to the former formula. It’s almost like the new Coke debacle. I won’t be wasting my money on this new, terrible version of my once beloved mascara. I am sad and disappointed, and apparently are so many other once loyal users.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
consumer care center
Hi there Sistermoon, we are truly sorry to hear about your disappointment. Hearing that a once-beloved product no longer meets your needs, especially after decades of loyalty from you and your daughters, is something we take very seriously. Please be assured that your detailed feedback regarding the clumping and removal process is being shared directly with our laboratory and product development teams. We truly value your long-term trust and are committed to listening to our community as we continue to evolve our products.
1 out of 5 stars.
I do not like the new formula
2 months ago
I do not like the new formula. It is clumpy & doesn’t wash off as well. I will no longer be buying this product after being a faithful 36 year customer.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
2 months ago
LeCare
Hello! We truly appreciate your remarkable 36-year loyalty to our Voluminous Original Mascara and are so sorry to hear that your recent experience with the formula has not met your expectations. We understand how disappointing it is when a long-time favorite feels different, especially regarding clumping and the ease of removal you have relied on for decades. At L'Oréal Paris, we are committed to continuous innovation, and we have shared your specific concerns directly with our product development team for future consideration. To help you discover a new lash look that provides the bold, clean results you love, we invite you to take our Mascara Finder Quiz here: https://tinyurl.com/2yjal84k. We hope you find a new favorite match with L'Oréal Paris!
1 – 8 of 1810 Reviews
Reviews
Average Customer Ratings
Quality of Product, 3.1 out of 5
Value of Product, 3.2 out of 5
Customer Images and Videos
Filter Reviews
Rating
Locale
1 to 8 of 1810 Reviews
1 – 8 of 1810 Reviews
Most Recent
1 out of 5 stars.
terrible
2 days ago
looks like another formula change. so sad that profits outweigh customer satisfaction every time.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a day ago
consumer care center
Hello! Thank you for sharing your feedback on Original Washable Bold Eye Mascara. We are truly sorry to hear that you are disappointed. Please call us at 1-800-322-2036, so we can make this right!
1 out of 5 stars.
Terrible formula change
11 days ago
I loved this mascara before the formula change (when it was 5X the volume, not 15X the volume). Now it is goopy, has a terrible odor, and is simply not the same mascara at all! Why did you change a product that people loved before! Please change it back. It seems the consensus is that the formula change is a failure. Will not buy this new product again.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
9 days ago
LeCare
Hello! Thank you for sharing your feedback on our Original Washable Bold Eye Mascara. We’re sorry to hear that the current formula did not meet your expectations and that your experience has been so different from the version you previously loved. We understand how disappointing that can be. While minor formula changes can occur over time, we always strive to maintain the quality and performance our consumers expect. We have shared your comments regarding the texture and odor with our team, and we appreciate you taking the time to let us know. We hope you continue to explore L'Oréal Paris to find a mascara that is right for you.
2 out of 5 stars.
Great product but not the color I expected
a month ago
This product does great with adding length and not clumping. However I was disappointed that the green color is so dark that it appears as black when applied.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
LeCare
Hi Lydia! Thank you for sharing that you feel Voluminous Original Washable Bold Eye Mascara, 960-Deep Green, it too dark! Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
2 out of 5 stars.
Dried out and over priced!
a month ago
It doesn't matter where I buy this mascara it is always dried out. Walmart is the better choice. Amazon, Shoppers Drug Mart and Rexall are a definite no! I'm sick of spending good money for this old out of date crap, put a best before date on them.. Concentrate on the quality of your products and restock the stores with fresh products. After 25 years of using your products it time to make a change.
No, I do not recommend this product.
Originally posted on Voluminous Original Mascara Waterproof Brown
Helpful?
Quality of Product, 2.0 out of 5
Value of Product, 2.0 out of 5
Response from L'Oreal Paris Canada:
a month ago
BEC
We are sorry about your experience with our Voluminous Original Mascara Waterproof Brown. We want to assist, therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
1 out of 5 stars.
Unhappy
a month ago
agree with the previous customer on this product. I too have used this for years and now find it unsatisfactory....application is time consuming....doesn't apply evenly and clumpy...
how do i get my money back?
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
consumer care center
Hello MartyG, thank you for reaching out about Original Washable Bold Eye Mascara. We are sorry to hear you did not get the results you had expected with this mascara. Please try L’Oréal Voluminous Panorama Washable Mascara, the ultimate tool for achieving thick, fanned-out lashes that make your eyes appear up to 1.4x bigger. No clumping, no smudging, no flaking—just beautifully dramatic lashes that last up to 24 hours. We will be sure to share your feedback and we hope you give it a try!
1 out of 5 stars.
Color was disappointing
a month ago
I am disappointed in the color, not green at all but black/grayish.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
LeCare
Hello! Thank you for sharing your feedback on our Original Washable Bold Eye Mascara in 960 Deep Green. We are sorry to hear the shade was not the green tone you were expecting, and we have shared your comments with our team. We appreciate you taking the time to let us know, and we hope you continue to explore L'Oréal Paris to find a shade you love.
1 out of 5 stars.
Go Back to the Old Formula ASAP
a month ago
I have used only this mascara for decades, and my daughters as well. What did you do to this formula? It is absolutely terrible now. It clumps and is impossible to remove now. If I wanted a waterproof mascara, I would buy the waterproof version. With so much push-back, you would be making a good business decision to go back to the former formula. It’s almost like the new Coke debacle. I won’t be wasting my money on this new, terrible version of my once beloved mascara. I am sad and disappointed, and apparently are so many other once loyal users.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
consumer care center
Hi there Sistermoon, we are truly sorry to hear about your disappointment. Hearing that a once-beloved product no longer meets your needs, especially after decades of loyalty from you and your daughters, is something we take very seriously. Please be assured that your detailed feedback regarding the clumping and removal process is being shared directly with our laboratory and product development teams. We truly value your long-term trust and are committed to listening to our community as we continue to evolve our products.
1 out of 5 stars.
I do not like the new formula
2 months ago
I do not like the new formula. It is clumpy & doesn’t wash off as well. I will no longer be buying this product after being a faithful 36 year customer.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
2 months ago
LeCare
Hello! We truly appreciate your remarkable 36-year loyalty to our Voluminous Original Mascara and are so sorry to hear that your recent experience with the formula has not met your expectations. We understand how disappointing it is when a long-time favorite feels different, especially regarding clumping and the ease of removal you have relied on for decades. At L'Oréal Paris, we are committed to continuous innovation, and we have shared your specific concerns directly with our product development team for future consideration. To help you discover a new lash look that provides the bold, clean results you love, we invite you to take our Mascara Finder Quiz here: https://tinyurl.com/2yjal84k. We hope you find a new favorite match with L'Oréal Paris!
1 – 8 of 1810 Reviews
