Product details
Matte Foundation In A Powder
New Infallible Up to 24H Fresh Wear FOUNDATION IN A POWDER covers like a liquid foundation and mattifies like a powder. It provides full coverage with a natural, MATTE FINISH. The end result will blur, even, and smooth skin without it looking cakey. Weightless, creamy texture fuses with skin upon application. Color remains true throughout the day WITHOUT DRYING OR FADING. Matte finish for up to 24H and suitable for all skin types, oily skin and acne-prone skin. The formula is WATERPROOF, SWEAT-RESISTANT, HEAT-RESISTANT AND TRANSFER-PROOF.
Ingredients
G974712 INGREDIENTS TALC ZINC STEARATE DIMETHICONE ZEA MAYS STARCH / CORN STARCH CAPRYLIC/CAPRIC TRIGLYCERIDE SILICA DIMETHICONE/VINYL DIMETHICONE CROSSPOLYMER TRIETHOXYCAPRYLYLSILANE CAPRYLYL GLYCOL ETHYLHEXYLGLYCERIN POTASSIUM SORBATE PARFUM / FRAGRANCE ISOCETETH-10 ALARIA ESCULENTA EXTRACT HEXYL CINNAMAL BENZYL SALICYLATE LINALOOL ALPHA-ISOMETHYL IONONE BENZYL ALCOHOL CITRONELLOL TOCOPHEROL [+/- MAY CONTAIN / PEUT CONTENIR CI 77891 / TITANIUM DIOXIDE CI 77491, CI 77492, CI 77499 / IRON OXIDES MICA CI 19140 / YELLOW 5 LAKE CI 77007 / ULTRAMARINES CI 15850 / RED 7 LAKE] FIL CODE C260796/1
Usage
Apply using a sponge or brush starting in the center of the face and blending down and outward. Buildable coverage.
Reviews
Average Customer Ratings
Quality of Product, 4.5 out of 5
Value of Product, 4.5 out of 5
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1 to 8 of 589 Reviews
1 – 8 of 589 Reviews
Most Recent
2 out of 5 stars.
Just can't due it.
9 days ago
I really like this foundation powder having only trying it recently, but there must be something wrong. I've purchased two, both of which immediately cracked into pieces. The first I carried in my purse and it made a complete mess. The second compact, I only used at home, and it broke up exactly the same. I would completely love this makeup if it lasted. This can't possibly be Loreal's intention. What happened?
Originally posted on lorealparisusa.com
1 out of 5 stars.
Shame on me for continuing to buy it
12 days ago
I'm so incredibly frustrated with this powder over the last year or so. It crumbles and breaks after one use. It never used to do this. It's impossible to use because it's so messy.
Originally posted on lorealparisusa.com
1 out of 5 stars.
Disappointed
17 days ago
Extremely disappointed with this product now. I am on my 3rd powder due to it breaking. I love this product but I can’t continue to buy something that will break and end up either on the ground or all over my clothes when I try to apply it.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
15 days ago
LeCare
Hello! Thank you for sharing your feedback on our Infallible Up to 24H Fresh Wear In A Powder Matte Finish. We’re so sorry to hear that your powder has broken multiple times, especially since you love the product itself. We understand how frustrating and disappointing that must be, and we have shared your comments with our team for future consideration. If you need further assistance, please contact us here: https://tinyurl.com/ybvo7kfa
1 out of 5 stars.
it needs improving, please fix it already.
22 days ago
L'oreal I think it's time to realize that maybe, you're the problem not the people who are buying the product. It's obvious the company changed the formula, cut back on quality control, stopped putting in the effort into quality ingredients and instead just wants to pass blame onto some other reason why the product keeps crumbling apart or breaking ."Use a lighter touch", "Oh no! call us and reference ######". Stop, just stop. you see dozens of photos of broken powders and complaints about it. Pull the product, fix it and then apologize already.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
21 days ago
consumer care center
Hello there. Thank you for reaching out about Up To 24H Fresh Wear In A Powder Matte Finish. We understand how disappointing it can be when a product does not meet your expectations. Your feedback is important to us and we will share this with our team.
3 out of 5 stars.
infallible
a month ago
I have been a loyal user of the Infallible Powder Foundation for several years and truly love the coverage and finish. It has been my go-to product for a long time.
Unfortunately, I have experienced the same issue with nearly every compact I have purchased over the past two years. It often appears that small cracks are already present in the powder, and because of this the compact quickly breaks apart after only a short time of use. This has happened with the last six or seven compacts I’ve purchased.
Because the product is not inexpensive, it has become difficult to continue buying it at this rate, even though I really love how well it works. I wanted to ask if there have been any changes to the formula or packaging that might be causing this issue.
I would truly like to continue using this product and would appreciate any information or assistance you can provide.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
LeCare
Hello! We truly appreciate your years of loyalty to our Infallible Up to 24H Fresh Wear Foundation in a Powder and are so sorry for the frustration caused by the consistent breakage you’ve experienced. We always strive to maintain the high-quality integrity of our products and have shared your concerns regarding the formula and packaging directly with our development team for future consideration. To help prevent the powder from cracking, we recommend using light pressure with the provided sponge or a soft brush when dipping into the compact. We would love to assist you directly with this so please feel free to call us at 800-322-2036 and provide case number 45756887. Our customer service representatives are available Monday through Friday from 9:00 am to 5:30 pm ET. We hope you continue to enjoy the flawless finish of your L'Oréal Paris routine!
1 out of 5 stars.
BREAKS UP after a few uses!
a month ago
VERY DISAPPOINTED! BREAKS UP SHORTLY AFTER USE! omg I love product - but I can't continue to buy ever again because it breaks up right away!! I've used this for YEARS! BUT loreal changed something & it breaks up now. Never used to. I'm going with a totally different brand because of this. L'OREAL.. pls fix this or you will lose your customer base.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
LeCare
Hello! We truly appreciate your long-time loyalty and are so sorry for the frustration caused by your InfallibleUp to 24H Fresh Wear Foundation in a Powder breaking. We always strive to maintain the high-quality integrity of our products and have shared your concerns regarding the formula directly with our development team for future consideration. To help prevent breakage, we recommend using light pressure with the provided sponge or a soft brush when dipping into the compact. If you need further assistance, please feel free to call us at 800-322-2036 and provide case number 45627474. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We hope you continue to enjoy the flawless, long-wear finish of your L'Oréal Paris routine!
2 out of 5 stars.
Breaks up easily. Doesn’t last long.
3 months ago
Very disappointed in this foundation powder. I like the coverage but the powder breaks up too fast.This is only after a few times using it. It’s too expensive to use only a few times.
I return the one before it because it broke up before I even got to use it. Please make a better product.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a month ago
LeCare
Hi Lee83! Thanks for reaching out to us regarding Infallible 24HR Fresh Wear Foundation in a Powder. We're sorry to hear that this is crumbling when using it. We want to help. Please call us at: 1.800.322.2036, M-F,9A-5:30PM, ET. Give Ref# 45141414 when calling. We look forward to hearing from you.
1 out of 5 stars.
Infallible 24hr foundation in a powder
4 months ago
I like the product, but I have never finished one before it broke in pieces. I don’t carry it in my purse; it stays in a drawer.
I use it sparingly for light coverage.
The most recent one lasted only 2 weeks.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
2 months ago
LeCare
Hello! Thank you for sharing your feedback on our Infallible Up to 24H Fresh Wear Foundation in a Powder. We are truly sorry to hear about your experience with the powder breaking, especially since you take such care in how you store and use it. We would love to assist you directly with this. Please call us at 800-322-2036 and provide case number 44676898. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We look forward to helping you resolve this! L'Oréal Paris.
1 – 8 of 589 Reviews
Reviews
Average Customer Ratings
Quality of Product, 4.5 out of 5
Value of Product, 4.5 out of 5
Customer Images and Videos
Filter Reviews
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9 to 38 of 589 Reviews
9 – 38 of 589 Reviews
Most Recent
1 out of 5 stars.
Very fallible
4 months ago
Breaks up and falls apart. Can't carry in your purse. My lastest one hasn't left my medicine cabinet. Literally have only used it 5 times, and it just fell out!! I managed to pick up a few large pieces, but the rest are too small and/or wet from the sink!
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
2 months ago
consumer care center
Hello Mrgan. Thank you for reaching out about Up To 24H Fresh Wear In A Powder Matte Finish. We are sorry to hear about your experience. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the case #44594244. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
1 out of 5 stars.
Do not waste your money
4 months ago
Terrible product!!! Cakey and gross. And it falls apart after just a few uses. I’m STILL searching for something to replace my beloved true match mineral powder foundation that you discontinued. SOOO DISAPPOINTING.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
4 months ago
LeCare
We appreciate you taking the time to share your feedback on the Up To 24H Fresh Wear In A Powder Matte Finish. We're sorry to hear it didn't meet your expectations and will pass this information along to our product development team. We hope you'll give our other products a try and find something that works better for you.
1 out of 5 stars.
Crumbled Into Pieces Though Lightly Used
5 months ago
It was a great product until this happened. About 6 months after purchasing. I use it only 3-4 days a week. Pretty much unusable now. It stays in my bathroom, not in my purse. Far too expensive for this to happen!
IMG_7831.jpeg
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
5 months ago
LeCare
Hi Cardiy! Thanks for reaching out to us regarding Infallible Fresh Wear in a Powder Foundation. We're sorry to hear that it is crumbling. We want to help. Please call us at: .800.322.2036, M-F,9A-5:30PM, ET and give Ref# 44089161 when calling. We look forward to hearing from you.
1 out of 5 stars.
Product Will Break Apart
5 months ago
I purchased this to use for contouring on my cheek bones, jawline, and forehead. It came out very pretty on my skin, but I was skeptical of the many reviews about it breaking thinking that it was all nonsense. Well it wasn’t nonsense AT ALL, 2 weeks in my compact broke, I didn’t drop it and only use light dusting and a brush to obtain the product. I would not recommend buying this is you want to have something that lasts. I threw mine away and will move back to a brand that doesn’t break apart while still very new.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
5 months ago
LeCare
Hello! We are truly sorry to hear about your Infallible 24H Fresh Wear Powder. We would love to assist you. Please call us at 800-322-2036 and provide the case number 4365882. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We are here to help!
1 out of 5 stars.
Total crumble!!
6 months ago
Terrible product! I've purchase two pricey compacts and both disintegrated with the first use!
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
6 months ago
LeCare
Hi Becca. We appreciate your feedback on our infallible up to 24h fresh wear in a powder matte finish true beige. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers is very important to us and helps us improve all of our products. We thank you for giving this product a try as we will be passing on your comments to others in our team.
3 out of 5 stars.
Love It, but Quality has Diminished.
6 months ago
I’ve been using this product for years, and even though I love it, I’m starting to hate it because the quality has gone down. This powder now cracks and breaks just after a couple uses when it never did that before. I’ve bought more thinking it was just a bad batch, and they all broke a part after initial use. Very disappointed.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
6 months ago
LeCare
Hi Lolak13! Thanks for reaching out to us regarding Up To 24H Fresh Wear In A Powder Matte Finish. We understand how frustrating it is to try a new product and not be satisfied. So sorry to hear that it made your face look dry. We will share your comments with others in the company.
3 out of 5 stars.
DISAPPOINTED
6 months ago
LOVE THIS PRODUCT BUT IT BREAKS WAAAAY TOO EASILY! I HAVE PURCHASED MULTIPLE TIMES AND THEY BREAK WITHIN A WEEK!
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
6 months ago
LeCare
Hi there! Thank you for sharing your experience with our Infallible Up To 24H Fresh Wear In A Powder. We're truly sorry to hear about the issue you're having. We've forwarded your concerns to our team, as we are always striving to improve our creations. We recommend applying the product with the provided sponge or your favorite brush. Please use light pressure when dipping into the compact, as harder pressure could be causing the breakage you're experiencing. If you need further assistance or have more questions, please feel free to contact us at 800-322-2036 and provide case number 43161361. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We're always here to help!
2 out of 5 stars.
Powder broke into pieces
7 months ago
I like the powder, but after using it a few times, it broke into pieces as these pictures show.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
7 months ago
LeCare
Hi there! We are sorry to hear that your most recent purchase of the Up To 24H Fresh Wear In A Powder Matte Finish, broke on you. We know this can be frustrating and we will share this feedback with our distribution partners. If you need further assistance, please call us at 1-800-322-2036 M-F 9am-5:30pm ET.
2 out of 5 stars.
Always Breaking
8 months ago
I love this product, but every one that I have purchased has broken after a few uses. Such a waste of money!
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
8 months ago
LeCare
Hi Always Breaking! Thanks for reaching out to us regarding infallible up to 24h fresh wear in a powder matte finish. While we are happy to hear you like the product, we understand how frustrating it can be when the product does not meet your expectations and breaks up. We will share your comments with others in the company.
1 out of 5 stars.
Powdery mess
10 months ago
The powder broke up in the case the first day I bought it. It spills out everytime I open the case and creates a powdery mess.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
9 months ago
LeCare
Hi Mml26 ! We are sorry to hear about your experience with the Up To 24H Fresh Wear In A Powder Matte Finish. We know how frustrating this can be and we will be passing your feedback on to the rest of our team as we are always looking for ways to improve our products. We hope you will continue to explore our products and give them another try !
1 out of 5 stars.
1
10 months ago
Bad quality I’ve been buying the powder foundation for years but recently the quality in the product is horrible.😡this is my fifth time buying this product and the powder has been braking every single time.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
10 months ago
LeCare
Hi there! We appreciate you taking the time to share your feedback on the Up To 24H Fresh Wear In A Powder Matte Finish. We're sorry to hear it didn't meet your expectations and will pass this information along to our product development team. We hope you'll give our other products a try and find something that works better for you.
1 out of 5 stars.
Cakey.
10 months ago
Its DEFINITELY not the original powder which was amazing! I've tried this off and on after the original was discontinued and it's disappointingly cakey.. and no longer has that light, fresh feel. It's gross. Loreal would do well to bring back the original 16 hour pro matte foundation in a powder. We all loved it! I keep searching Loreal products hoping they bring back the same qualities in a new product.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
10 months ago
LeCare
Hi Birdie ! Thanks for reaching out to us regarding Up To 24H Fresh Wear In A Powder Matte Finish Sand. We understand how frustrating it is to try a new product and not be satisfied. So sorry to hear that it made your face look dry. We will share your comments with others in the company.
1 out of 5 stars.
Needs work
10 months ago
Product formula breaks immediately in the compact, I have purchased 4 in the last month and they all have broke into crumbles.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
10 months ago
LeCare
Hi there! We are disappointed to hear about your experience with the Up To 24H Fresh Wear In A Powder Matte Finish . We're sorry to hear it didn't meet your expectations and was broken. We will share this information with the rest of our team. We hope you'll give our other products a try and find something that works better for you.
3 out of 5 stars.
Breaks easily
11 months ago
I love this makeup, but I've bought 3 compacts and they break way too easily. Breaks after only a couple of uses
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
11 months ago
LeCare
Hi Polly ! Thanks for reaching out to us regarding infallible up to 24h fresh wear in a powder matte finish. While we are happy to hear you like the product, we understand how frustrating it can be when the product does not meet your expectations and breaks up. We will share your comments with others in the company. We hope that you will continue to explore our products with confidence in the future.
1 out of 5 stars.
du blof !
a year ago
très décue ! quoique l'Oréal il ne faut pas s'étonner. J'ai perdu quelques euros...
130 beige peau : j'ai une peau clair/moyen et bien.... il ne couvre même pas les ridules alors je ne vous parle pas des rides.
Partir en courant vite !!!!!!
Originally posted on l oreal infallible sp powder true beige true beige 130
Helpful?
Response from L'Oreal Paris Canada:
a year ago
L'Oreal Paris CCC BEC
Merci d'avoir essayé notre Fond de Teint en Poudre Beige Véritable ! Nous comprenons la frustration ressentie lorsque vous essayez un nouveau produit et qu'il ne fonctionne pas comme vous le voulez. Nous avons documenté votre expérience et transmettons vos commentaires à notre équipe. N'hésitez pas à contacter l'un de nos Experts Beauté à votre convenance afin que nous puissions vous assister à choisir un produit plus approprié à vos besoins. Vous pouvez nous contacter à l'adresse suivante : 1-888-4-LOREAL (1-888-456-7325) ou par courriel au: [email protected]
1 out of 5 stars.
Not good.
a year ago
I used the old version of this, Loreal pro matte 16 hour powder Foundation, since it came out and am sad it was discontinued. It PERFECTLY matched my skin tone, was never cakey and made my acne prone, sun spot skin look incredible. Since it was reformulated to this, it's HORRIBLE. It cakes. It's thick. It makes my skin gross. I'd ask Loreal to bring back the old one.. that NO other foundation on the market compares to but I've already tried. They don't care. I'd not recommend this foundation powder. It's a total disappointment.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
LeCare
Hi Birdie. ! Thank you for reaching out to L'OREAL PARIS. We are sorry to hear our Up To 24H Fresh Wear In A Powder Matte Finish is not your new favorite. Feedback from our consumers is very important to us and we appreciate you sharing your experience. We thank you for giving this product a try as we will be passing on your comments to others in our team. We hope you continue using our products !
3 out of 5 stars.
It breaks easily!!!
a year ago
Love this powder!!! Bought 3x already but it keeps breaking!! Cant carry it on my purse coz its a mess!! Pls do change the formulation coz the powder itself is perfect!!!
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
LeCare
Hi JAP808. Thanks for reaching out about our Up To 24H Fresh Wear In A Powder Matte Finish. Your feedback is really important to us. We will surely be passing your comments along to our team. We hope you continue to use our products with great satisfaction.
5 out of 5 stars.
Best powder foundation
a year ago
Best powder foundation I have used, and I’ve used several. Not too powdery looking, goes on smoothly, a good amount of coverage for a powder foundation. Highly recommend.
Originally posted on lorealparisusa.com
1 out of 5 stars.
Disappointing
a year ago
Bring back the pro-matte powder. The fresh wear powder does not live up to its predecessor.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
Consumer Care Center
Hi there! Thank you for reaching out about our infallible up to 24h fresh wear in a powder matte finish. We will be sure to pass your comments along for consideration as we strive to ensure our Customers are 100% satisfied. In the meantime, we hope you can continue to try our products with great satisfaction!
5 out of 5 stars.
The best. Ever.
a year ago
I won't wear anything else. I went from wearing 3 layers of liquid and powders to my lotion with sunscreen and this. The weight of all that product was awful. By the end of the day I was a greasy mess. This is the BEST. I won't ever go back. As a mom of 2 girls, I don't get much mirror time - the fast and easy coverage is amazing.
Originally posted on lorealparisusa.com
2 out of 5 stars.
Give us a solution to the crumbling product
a year ago
I have bought this product a few times in #140 Golden Beige & love it. There does, however, need to be a fix to the problem of the makeup cracking & crumbling after using it a while. What the heck does Loreal want we, the consumers to do, in order to use this product and stop wasting our money? Help!!!
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
L'Oreal Paris
Hey there! While we are so happy to hear that you are loving our Infallible Powder Foundation, we understand your frustration when it comes to the product crumbling after prolonged use. We will definitely be passing along your comments to our team since we are always looking for ways to improve our products.
1 out of 5 stars.
3 times broken
a year ago
I have bought this product 3 times, I love the coverage and it works great but the powder keeps breaking and becomes very messy and unusable. It’s pretty expensive to keep replacing them when they break within a month of purchase. 🥲
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
Consumer Care Center
Hello AmyS2024 ! Thanks for reaching out to us regarding infallible up to 24h fresh wear in a powder matte finish. While we are happy to hear you like the product, we understand how frustrating it can be when the product does not meet your expectations and breaks up. We will share your comments with others in the company.
1 out of 5 stars.
Not as described
a year ago
By the description of product I understood it to be a foundation and powder together yet when I applied it looked and felt like just a plain ole heavy powder
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
L'Oreal Paris
Hello J333! Thank you for sharing with us some feedback on our infallible up to 24h fresh wear in a powder matte finish. We are sorry to hear that this product did not leave you with the results in which you expected. We thank you for giving this product a try as we will be passing on your comments to others in our team.
4 out of 5 stars.
Test
a year ago
[This review was collected as part of a promotion.] [Employee of loreal] Was pleasantly surprised with this product. The texture of the powder is so creamy and goes on like a dream on the skin. I prefer using a buffer brush to apply the foundation since the sponge absorbs way too much of the powder. Really good staying power for a powder foundation!
Originally posted on lorealparisusa.com
1 out of 5 stars.
FALLS APART/HUGE MESS/ WASTE OF MONEY
a year ago
I bought two of these and within one week they have both fallen apart. When I open the case makeup goes everywhere. It’s on my clothes and in my sink and on my floor or all over my car. I love the product itself but I just now threw them both in the garbage. It’s not worth the mess and then the case won’t close until I clean up all the pieces around the edges. Total waste of money. I will never purchase this or anything else from L’Oréal again.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
Consumer Care Center
Hello 4Zoey12. We are terribly sorry about your experience with infallible up to 24h fresh wear in a powder matte finish. We want to help in the best way possible. Please call us at 800 322 2036 MF9:00 am – 5:30 pm ET and provide the reference number 37228129. We look forward to hearing from you soon.
5 out of 5 stars.
Wonderful
a year ago
I love this makeup! It feels great on and is so easy to use and take with you on the go. It's been one of my favorites for years!
Originally posted on lorealparisusa.com
3 out of 5 stars.
Good but needs new compact
a year ago
I absolutely love this powder and the coverage but it breaks and crumbles after only using it a couple of times. The compact needs reconfigured or something so you actually get to use the product more than once or twice.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
L'Oreal Paris
Hello there. Thanks for trying out our Infallible Up to 24H Fresh Wear Foundation in a Powder. Your feedback is really important to us. We will surely be passing your comments along to our team. Thanks again for sharing! We hope you continue to try all of our products.
3 out of 5 stars.
Love the product but disappoint in the last 3
a year ago
I have used this product for a couple of years and the past 3 I have purchased have crumbled before even half used. I'm not sure why but this has been very frustrating. I absolutely love the product & coverage but do not feel I am getting my money's worth anymore so I will likely switch when it's time to purchase again.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
CeraVe
Hi LBJ2. Thank you for reaching out to L'Oreal regarding the Infallibale 24HR Fresh Wear Foundation in a Powder. We are sorry to hear your products crumbled. We’d like to help! Please call us at 800-322-2036, M-F, 9am-5:30pm, ET and provide us with your reference #35070311. Please have the products with you when you call. Looking forward to hearing from you!
2 out of 5 stars.
Love but crumbled up
a year ago
I love the product except I have bought 3 and they have all crumbled. Would love to keep using but you only get about half. Wish they would fix this!
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
a year ago
Consumer Care Center
Hello Ekl22. We appreciate your feedback on our infallible up to 24h fresh wear in a powder matte finish true beige. We are sorry to hear that this product did not meet your expectations. Feedback from our consumers is very important to us and helps us improve all of our products. We thank you for giving this product a try as we will be passing on your comments to others in our team.
1 out of 5 stars.
Too costly to use
2 years ago
Love the make up but after using for one month the make up crumbles in the compact. This is the second compact I have used but will not buy again.
Originally posted on lorealparisusa.com
Response from lorealparisusa.com:
2 years ago
Consumer Care Center
Hi Debi! Thanks for reaching out to us regarding Infallible up to 24HR Fresh Wear in a Powder. We're sorry to hear that it crumbled. We value consumer feedback and will share your comments with our teams.
9 – 38 of 589 Reviews
