Informations produit
Notre Shampoing réparateur quotidien avec KÉRATINExs rétablit la protection de la surface des cheveux, les rend doux au toucher et d'apparance saine et lustrée.
5 PROBLÈMES, 1 SOLUTION avec 5 bénéfices de réparation.
1. Force
2. Vitalité
3. Brillance
4. Toucher Soyeux
5. Résistance
Faire suivre le revitalisant Total Repair 5. Pour un soin supplémentaire, faire suivre du Masque Reconstituant Total Repair 5.
Après 1 usage 51% de la fibre des cheveux est restaurée
Après 5 usages 100% de la fibre des cheveux est renouvelée*
*Tests instrumentaux - surface endommagée - après de multiples applications du shampooing + masque
Ingrédients
1170892 - INGREDIENTS: AQUA, SODIUM LAURETH SULFATE, COCAMIDOPROPYL BETAINE, DIMETHICONE, SODIUM CHLORIDE, PARFUM, CI 77891, GUAR HYDROXYPROPYLTRIMONIUM CHLORIDE, MICA, COCO-BETAINE, SODIUM BENZOATE, SODIUM HYDROXIDE, PHENOXYETHANOL, STEARETH-6, ACETIC ACID, PEG-100 STEARATE, ARGININE, TRIDECETH-10, TRIDECETH-3, SALICYCLIC ACID, LIMONENE, FUMARIC ACID, LINALOOL, BENZYL ALCOHOL, AMODIMETHICONE, 2-OLEAMIDO-1, 3-OCTADECANEDIOL, ALPHA-ISOMETHYL IONONE, CARBOMER, SERINE, CITRIC ACID, CITRONELLOL, HEXYLENE GLYCOL, HEXYL CINNAMAL, GLYCOL DISTEARATE. F.I.L. C256869/1
Conseils d'utilisation
Appliquer sur les cheveux mouillés, faire mousser puis rincer. Faire suivre du revitalisant TOTAL REPAIR 5. Pour un soin optimal, utiliser la gamme Total Repair 5 complète. En cas de contact avec les yeux, les rincer immédiatement et abondamment.
Évaluations
Notes moyennes des clients
Qualité du produit, 3.6 sur 5
Rapport qualité-prix du produit, 3.7 sur 5
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1 to 8 sur 605 commentaire
1 – 8 sur 605 commentaire
Les plus récents
1 étoile(s) sur 5.
Reformulation SUCKS
il y a un jour
Please bring the old formula back from a few years ago. The new one is not good at all. You guys had a perfectly good formula that actually did something to make my hair feel and look better. And the scent change IS CRIMINALLL! the new one is garbage! Bring back the sweet almond and vanilla scent !! ( total repair 5 repairing line . The black and gold)
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Affiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un jour
LeCare
Hi MaryChicago! Thank you for sharing how you feel about Total Repair 5 Repairing Shampoo. We apologize for the inconvenience the change has caused. We are committed to bringing our consumers products that meet their needs and expectations. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
1 étoile(s) sur 5.
Scent changed, change it back please
il y a 2 mois
It’s been a year since the scent has changed for this shampoo and conditioner. PLEASE change it back to the previous scent. Nobody likes it. It’s too strong and doesn’t smell good. Nobody wanted you guys to change the scent so why did that even happen in the first place? This shampoo and conditioner used to sell out and now it just sits on the shelves. Change it back please. Get all of these complaints sent to the right people who will actually change it back.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 2 mois
LeCare
Hi. Thank you for reaching out to L'Oreal and sharing your comments on the Elvive Total Repair 5 Repairing Shampoo & Conditioner. Feedback from our consumers is very important to us and helps us improve all of our products! We appreciate you sharing your experience. We will be passing on your comments to others in our team. We hope you continue using our products!
1 étoile(s) sur 5.
Odeur changée
il y a 3 mois
L ancien parfum de ce shampoing était parfaite, douce et agréable. Cette nouvelle version sent le parfum cheap. L'odeur est beaucoup trop forte en plus et complètement désagréable. J ai utilisé ce shampoing pendant une dizaine d années et j ai du changer depuis votre nouveau concept nauséabond !!!!
Traduire avec GoogleNon, Je ne recommande pas ce produit.
Affiché initialement sur total repair 5 repairing shampoo 375ml
Utile?
Qualité du produit, 1.0 sur 5
Rapport qualité-prix du produit, 1.0 sur 5
Réponse de L'Oreal Paris Canada :
il y a 3 mois
BEC
Nous vous remercions de partager votre amour pour l'ancienne formulation et votre fidélité à L'Oréal Paris. Nous sommes désolés d'apprendre que la nouvelle formule du Shampooing Réparateur Total Repair 5 ne répond pas à vos attentes en raison du parfum du produit. Nous comprenons qu'il peut être frustrant lorsque votre vrai favori est reformulé. Chez L'Oréal Paris, nous travaillons sans relâche pour développer des produits capillaires de qualité supérieure, ce qui inclut la mise à jour des formules lorsque de nouveaux ingrédients et technologies deviennent disponibles. Si vous souhaitez de l'aide pour choisir un produit mieux adapté à vos besoins, n'hésitez pas à discuter directement avec un spécialiste capillaire sur notre site web. Merci encore de partager vos impressions.
1 étoile(s) sur 5.
Hate the new smell.
il y a 3 mois
I have been using this shampoo for 13 years. I love what it does for my hair. Now I can no longer use it. I do not like strong smells. I get headaches from them. Now after 13 years have to go find another shampoo because of scent change.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 3 mois
consumer care center
Hi there Nikki, first, we want to thank you from the bottom of our hearts for your incredible 13 years of loyalty to our Total Repair 5 Repairing Shampoo. Having your trust for over a decade means everything to us, which is why we are truly heartbroken to hear that a recent scent change has forced you to look elsewhere. We hear you completely, and we are so incredibly sorry that the new fragrance is not the sensorial experience we want you to have. We know how stressful it is to have to search for a new hair care routine, especially when you already had a formula that worked beautifully for your hair. We have logged your experience as a priority report with our Research & Innovation team, as hearing how fragrance updates affect our long-term, scent-sensitive consumers is vital to how we develop future products.
2 étoile(s) sur 5.
I don't care for it
il y a 3 mois
I actually bought it accidently i meant to buy a different Loreal shampoo, this one doesn't smell nice at all compared to the others
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 3 mois
LeCare
Hi Novaleigh! Thank you for sharing how you feel about Elvive Total Repair 5 Repairing Shampoo! Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company.
1 étoile(s) sur 5.
What happened
il y a 4 mois
Used this line for years and loved it! Recently since buying the new bottles I’ve experienced HEAVY hair shedding. Nothing else has changed in my hair routine. Since switching to a whole new brand the excessive shedding has stopped. If the formula was changed, please please please change it back.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 4 mois
LeCare
Hi DJ88! Thank you for sharing your experience after using Total Repair 5 Repairing Shampoo. We apologize for the inconvenience this may have caused.
Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
1 étoile(s) sur 5.
New Formula Is a Miss
il y a 5 mois
I have been a loyal user of this product for every bit of 5 years. I have loved it. However, the recent formula change has been devastating. The smell is absolutely awful. At first I thought I’d accidentally grabbed my husband’s body wash because it smells like a man’s scent. Second, it makes my scalp itch in the worst way possible. Lastly, the build up it leaves is insane. I have NEVER had these issues. This is my third try with this new formula thinking maybe they needed time to get it right but I cannot keep using this bottle and will be throwing it out. I am so disappointed as I loved this shampoo/conditioner.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 5 mois
LeCare
Hi KT926! Thank you for reaching out to share feedback on Elvive Total Repair 5 Repairing Shampoo. We are sorry to hear it does not meet expectations.
We would like to speak with you directly about it. Please give us a call at 1-800-631-7358, M-F, 9-5, ET. It would be helpful if you could have the product available and provide us with case # 45648626 when you call.
2 étoile(s) sur 5.
pumps on the shampoo bottle, unable to unscrew
il y a 6 mois
very dissatisfied this is the second time I've purchased this product with pumps, the shampoo bottles. Unable to unscrew the pumps having to completely takeoff the top to use the product second time this happens.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 6 mois
LeCare
Hi rick67! Thank you for sharing that you have experienced difficulty unlocking the pump dispenser for Total Repair 5 Repairing 28 OZ Shampoo. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company for consideration.
1 – 8 sur 605 commentaire
