Détails du produit
Obtenez les sourcils de vos rêves avec le Feutre à Sourcils L'Oréal Paris Infallible Faux Brow. Ce stylo innovant est doté d'une double pointe unique qui dessine deux fois plus de traits imitant le poil, vous permettant de créer facilement des sourcils naturellement fournis et définis. Sa formule résistante à la transpiration et à l'eau assure un résultat impeccable jusqu'à 48 heures.
Plus de détails
Double Pointe Précise: Créez des traits naturels imitant le poil pour des sourcils plus fournis, dessinant deux fois plus de traits qu'un feutre à pointe unique.
Encre Ultra-Fine: Glisse en douceur, fourni et structure les sourcils. Résistante à l'eau, la transpiration et à la chaleur jusqu'à 48 heures.
Sourcils Naturels: Obtenez des sourcils parfaitement naturels. Disponible en 5 teintes pour s'harmoniser à la couleur de vos sourcils.
Longue Tenue:Une longue tenue jusqu'à 2 jours. Il est waterproof, résistant à la transpiration et à la chaleur, vous pouvez donc être sûre que vos sourcils resteront impeccables tout au long de la journée.
Utilisation Polyvalente pour Sourcils et Taches de Rousseur: Créez des sourcils définis d'apparence naturelle et des fausses taches de rousseur réalistes, le tout avec un seul feutre précis.
Conseils d'utilisation
1.Discipliner & Fixer: Pour un look structuré, brossez vos sourcils vers le haut à l'aide du L'Oréal Paris Brow Lamination.
2. Combler & Définir: À l'aide du feutre Infallible Faux Brow, comblez légèrement les zones et définissez la forme de vos sourcils. Commencez par l'avant du sourcil et dessinez de courts traits imitant le poil vers la pointe.
Ingrédients
G2004921 - INGREDIENTS: AQUA / WATER / EAU • ACRYLATES/ETHYLHEXYL ACRYLATE COPOLYMER • PROPYLENE GLYCOL • ACRYLATES/DIMETHYLAMINOETHYL METHACRYLATE COPOLYMER • CAPRYLYL GLYCOL • PHENOXYETHANOL • AMMONIUM ACRYLATES COPOLYMER • SODIUM LAURETH-12 SULFATE • SODIUM DEHYDROACETATE • LAURETH-21 • C11-15 ALKETH-7 • BUTYLENE GLYCOL • PEG-40 HYDROGENATED CASTOR OIL • POTASSIUM SORBATE • SODIUM LAURYL SULFATE • DISODIUM LAURETH SULFOSUCCINATE ● [+/- MAY CONTAIN: CI 77266 [NANO] / BLACK 2 • CI 16035 / RED 40 • CI 19140 / YELLOW 5]. (F.I.L. N70054215/1).
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Évaluations
Notes moyennes des clients
Qualité du produit, 3.2 sur 5
Rapport qualité-prix du produit, 2.9 sur 5
Images et vidéos du client
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1 to 8 sur 312 commentaire
1 – 8 sur 312 commentaire
Les plus récents
4 étoile(s) sur 5.
Great but flawed
il y a 11 jours
I love this product for my thinning and greying brows! BUT the dang top pops off in my makeup bag and it dries out! It’s frustrating the product is so good but the design is flawed!
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Affiché initialement sur lorealparisusa.com
3 étoile(s) sur 5.
Love the product, but lid falls off
il y a 14 jours
I have purchased two of these and on both the lid, pops off and dries out. I only get to use it about a week or less and I have to throw it away because it’s dried out. What am I doing wrong. Love love love the product. Just hate the lid. Please let me know. I would buy it again but no matter what I do. I can’t keep the lid on.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 12 jours
consumer care center
Hi there, thank you for reaching out to us. We truly regret that your experience with Faux Brow was disappointing, as we want every product to make you feel your absolute best. Your voice is essential to us, and we have passed your comments along to our internal team for review.
5 étoile(s) sur 5.
Great product
il y a 18 jours
Smudge proof. Great colors
Does not move, even when you sweat. I love it
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3 étoile(s) sur 5.
Amazing brow pen, bad packaging
il y a 19 jours
This is actually my favourite brow pen, and I've tried sooo many in the past. The reason it's not getting a full 5 stars is that the caps do not stay on, they spring off and then the pen dries out. I've had several dry out after the cap flew off on its own. I've started using an elastic to keep the caps on after use, but it's a major pain. I'm starting to look for other products since the packaging is so unreliable, which is really unfortunate because I love the actual product.
Traduire avec GoogleOui, Je recommande ce produit.
Utile?
Qualité du produit, 3.0 sur 5
Rapport qualité-prix du produit, 3.0 sur 5
Réponse de L'Oreal Paris Canada :
il y a 18 jours
BEC
Thank you for your feedback on our Infallible Faux Brow Eyebrow Pen. This dual-brush pen delivers precise, hair-like strokes, enabling the effortless creation of fuller, more defined brows. We are sorry to hear that you were not able to properly enjoy your product because of the difficulties with the packaging. It is only through feedback from loyal customers that we can continue to improve our products. We will be sure to forward your comments to our team for review.
1 étoile(s) sur 5.
Dispenser design needs a lot of work!
il y a 20 jours
The product is great but not the dispenser. The cap would not stay on. Literally, it would pop off - like it was being ejected. I ruined everything in my makeup bag on a recent trip. And when I got home, I’d been meaning to contact L’Oréal but kept procrastinating. Now, the cap is completely missing from my cup of pencils from my dressing table and is all dried up.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 12 jours
consumer care center
Hello Suzy! We are sorry to hear about the experience you had with Faux Brow. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the case #46375742. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
4 étoile(s) sur 5.
Great brush, poor cap
il y a 22 jours
I love this eyebrow brush and the natural brow look it gives. However, I cannot give it 5 stars because the product has dried out the last 2 times, before it’s end, due to the spring cap that comes off and will not stay on after a few uses.
Traduire avec GoogleOui, Je recommande ce produit.
Utile?
Qualité du produit, 4.0 sur 5
Rapport qualité-prix du produit, 4.0 sur 5
4 étoile(s) sur 5.
Good product but unreliable packaging.
il y a 29 jours
I really like the results. I have thinning brows and this product looks totally natural. The price is good. The lid of the pen popped off the first one I bought and the pen dried out. I thought I had been careless so I replaced it. 3 weeks later the same happened even though I was very careful to always click it on securely. I won't be wasting my money again.
Traduire avec GoogleNon, Je ne recommande pas ce produit.
Utile?
Qualité du produit, 4.0 sur 5
Rapport qualité-prix du produit, 2.0 sur 5
3 étoile(s) sur 5.
Loved at first, not so much now.
il y a un mois
I purchased this product and LOVED the results. BUT the problem and reason for the 3 stars is because after about 2-3 weeks, the cap no longer stayed securely on and just popped off leaving the product to dry out. IF L’Oréal figures out how to keep the lid from popping off and drying out (maybe a screw top) then I will repurchase.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un mois
LeCare
Hello! Thank you for sharing your feedback on our Faux Brow Hair-Like Brow Filling Pen. We are so happy to hear you loved the results! We’re sorry to hear about the cap no longer staying secure and causing the product to dry out, and we have shared your comments with our team for future consideration. For further assistance, please contact us here: https://tinyurl.com/ybvo7kfa
1 – 8 sur 312 commentaire
Évaluations
Notes moyennes des clients
Qualité du produit, 3.2 sur 5
Rapport qualité-prix du produit, 2.9 sur 5
Images et vidéos du client
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9 to 38 sur 312 commentaire
9 – 38 sur 312 commentaire
Les plus récents
5 étoile(s) sur 5.
Best brow product I've ever used
il y a un mois
I LOVE this eyebrow pen. I hated doing my eyebrows for years and this has literally cut the time it takes to do my brows in half. Very affordable too. L'oreal don't ever stop making this please!!!
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
1 étoile(s) sur 5.
Ugh!!
il y a un mois
Can’t stand it - leaves lines and looks unnatural. Miss the micro ink pen immensely!!!!
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 10 jours
LeCare
Hello! Thank you for sharing your feedback on our Faux Brow Hair-Like Brow Filling Pen. We are sorry to hear that you are not loving the finish and understand how disappointing it is when a product does not give you the look you were hoping for. We also hear you on missing our Micro Ink Pen, and we have shared your comments with our team for review. We hope you continue to explore L'Oréal Paris to find the brow product that is right for you.
5 étoile(s) sur 5.
Fabulous
il y a un mois
I have been using this brow pen for +_6 months & absolutely love it! I can draw realistic-looking brow hairs that won't sweat off or rub off all day, yet wash off easily when I do my nightly cleanse. I just wish they sold the semi-permanent brow product in this country (available in UK)
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
1 étoile(s) sur 5.
Could be good...
il y a 2 mois
Kind of loved the product, but it dried out after a few days because the cap would not stay on. I see that many others have had this problem. I've spent too much money on this to have it be a waste after a few days. Improve the cap, L'Oreal and then maybe it will be worth my money.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un mois
LeCare
Hello! We are so pleased to hear that our Faux Brow Hair-Like Brow Filling Pen has been such a helpful tool for your routine, but we are truly sorry for the frustration caused by the cap. To ensure the formula stays fresh and the cap remains secure, please make sure to press it down firmly until you hear a distinct click to lock it in place. We have shared your specific feedback regarding the packaging with our development team for future consideration. If you need further assistance, please feel free to reach out to us through our contact page here: https://tinyurl.com/ybvo7kfa. We hope you continue to achieve your perfect brow look with L'Oréal Paris!
3 étoile(s) sur 5.
Need gray color
il y a 2 mois
I love the way it goes on.
My problem is I have VERY fail skin, blue eyes and gray hail.
I tried the dark blonde but it does not look as natural as I would like.
Do you plan to come out with a gray version? I would buy multiples
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 2 mois
LeCare
Hello! Thank you for sharing your feedback on our Faux Brow Hair-Like Brow Filling Pen. We are so happy to hear that you love the application and how it looks on your brows! We understand the importance of finding a shade that perfectly complements you and we have shared your request for a grey version directly with our product development team for future consideration. In the meantime, we suggest trying our Blonde shade with a very light hand to achieve a soft, natural definition that won't appear too dark. We hope you continue to enjoy the natural, hair-like results of your brow routine with L'Oréal Paris!
2 étoile(s) sur 5.
Hopeful
il y a 2 mois
I tried to love this eyebrow pen. It is absolutely wonderful for the eyebrows however the top pops off consistently and then dries out. I have purchased two back to back and have experienced the same thing. LOreal!!!!! please change the top dynamics this would be a great eyebrow pen otherwise. I dont think i will buy again unless the top mechanism change!
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 2 mois
LeCare
Hello! We are so happy to hear that our Faux Brow Hair-Like Brow Filling Pen has given you the natural, beautiful results you've always wanted for your eyebrows. We are truly sorry for the frustration with the cap, especially since you love the formula so much! To ensure it stays fresh and remains secure, please make sure to press the cap down firmly until you hear a distinct click to lock it in place. We have shared your specific feedback regarding the packaging with our development team, as we are always looking to improve our creations. For further assistance, please feel free to reach out to us through our contact page here: https://tinyurl.com/ybvo7kfa. We hope you continue to achieve your perfect brow look with L'Oréal Paris!
2 étoile(s) sur 5.
Dark Brunette color is wrong
il y a 2 mois
The dark brunette appears reddish. Strange. Otherwise, the application and appearance of the brow hairs are as promised. So far, the fine pen strokes and lines I first applied on my hand as a test are holding up throughout a busy day.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 2 mois
LeCare
Hello! Thank you for sharing your feedback on our Faux Brow Hair-Like Brow Filling Pen. We are so happy to hear that the application and natural, hair-like texture are delivering the results you expected and holding up beautifully throughout your busy day! We have noted your comments regarding the warmth of the Dark Brunette shade and have shared them with our product development team for future consideration. To achieve your perfect, sophisticated brow look, we invite you to explore our other deeper shades for a more neutral finish. We hope you continue to enjoy your flawless results with L'Oréal Paris!
3 étoile(s) sur 5.
CAPS WONT STAY ON!
il y a 2 mois
I have used a variety of similar products, and was so excited to find Faux brow. It makes my brows look so natural. HOWEVER, I have a big problem with the caps that keep popping off! It’s happened twice now, and while they are only 1-2 weeks old. I’ve tried to tape the tops on but it’s impractical and they end up drying out anyway. It’s really unfortunate, unless L’Oréal fixes this problem, I’ll have to find another option as I won’t keep wasting my money.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 2 mois
LeCare
Hello! We are so happy to hear that our Faux Brow Hair-Like Brow Filling Pen has given you the natural, fuller brows you've always wanted. We are truly sorry for the frustration with the cap, especially since you love the results so much! To ensure the formula stays fresh and the cap remains secure, please make sure to press the cap down firmly until you hear a distinct click to lock it in place. We have shared your specific feedback regarding the packaging with our development team, and if you need further assistance, please feel free to call us at 800-322-2036 and provide case number 45648625. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We hope you continue to enjoy your beautiful brow look with L'Oréal Paris!
1 étoile(s) sur 5.
Great product, poor quality pen design
il y a 2 mois
I splurged on the Faux Brow pen and loved how it gave my sparse brows real hairlike texture. The two times I bought it, the cap cracked and popped off leaving me with dried up pens. Needless to say I was extremely disappointed and frustrated. I usually buy much more affordable brow pencils, so I expected this product to last much longer than it did and it be well made. I won’t be repurchasing this until the faulty design is corrected.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 2 mois
LeCare
Hello! Thank you for sharing your feedback on our Faux Brow Hair-Like Brow Filling Pen. We are so happy to hear that you loved the natural, hair-like texture it provided for your brows, but we are truly sorry for the frustration caused by the cap. To ensure the formula stays fresh and the cap remains secure, we recommend pressing the cap down firmly until you hear a distinct click to lock it in place. We have shared your specific comments regarding the packaging design with our product development team for future consideration, as we are always looking to improve our creations. If you need further assistance, please feel free to give us a call at 800-322-2036 and provide case number 45609515. Our customer service representatives are available Monday through Friday, 9:00 am to 5:30 pm ET. We hope you find your perfect, long-lasting brow match with L'Oréal Paris!
2 étoile(s) sur 5.
Good application, blonde colors too red
il y a 2 mois
I love how this product works. Unfortunately I must agree with the other reviewers. Both Blonde shades are extremely red and unusable for me and the Light Brunette is much too dark. So I'm once again stuck searching for another brand to find a color more appropriate for me hopefully in a pen(cil) that works as well as this one
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un mois
consumer care center
Hello! Thank you for sharing your feedback on our Faux Brow Hair-Like Brow Filling Pen. We are so happy to hear that you love how the formula works, but we are truly sorry that our current shade range hasn't provided the perfect match for your brows. We understand how frustrating it is to find a product you love but not the right color, and we have forwarded your concerns regarding the need for more neutral shade options directly to our team for future consideration. We invite you to explore our other brow collections, such as our Brow Stylist Definer, to discover a variety of shades that beautifully complement your tone. We hope you find a new favorite and continue your beauty journey with L'Oréal Paris!
1 étoile(s) sur 5.
Misrepresentation of color
il y a 2 mois
I recently purchased your Faux Brow in the color blonde. I loved how it went on with hair-like strokes. But the color blonde is almost black! I have blonde hair, fair skin and blue eyes, and the dark color looks atrocious on me.I actually applied and removed it 3 times trying to get it lighter. The color in your photos doesn't resemble the real color.If you ever make a truly blonde shade, I'll definitely use it.I'm really disappointed.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un mois
consumer care center
Hello! Thank you for sharing your feedback on our Faux Brow Hair-Like Brow Filling Pen. We are so happy to hear that you enjoyed the effortless, hair-like strokes, but we are truly sorry that the Blonde shade appeared much darker than expected. We understand how important it is to find a natural-looking shade for blonde hair, and we have shared your concerns regarding the color accuracy directly with our product development team for future consideration. In the meantime, we suggest applying the product with a very light hand or exploring our other brow collections to find a softer, more subtle match. We hope you find your perfect, sophisticated brow look with L'Oréal Paris!
3 étoile(s) sur 5.
Almost there brow pen
il y a 2 mois
Love the fine tip application, however it’s spaced to far apart…would be better if they could decrease the space in between the tips or even better add a third.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un mois
LeCare
Hello! Thank you for sharing your thoughts on our Faux Brow Hair-Like Brow Filling Pen. We are so happy to hear that you enjoyed the precision of the fine-tip application! We have shared your suggestion regarding the spacing and design of the brush tip with our product development team, as we are always looking for ways to enhance our tools. We hope you continue to enjoy creating effortless, hair-like strokes with L'Oréal Paris!
3 étoile(s) sur 5.
Great product, coloring/shade matching needs work
il y a 2 mois
Word to the wise if you have brunette hair DO NOT GET THE BRUNETTE COLOR!!! It has a horrendous red tint to it, nothing like brunette at all. Truly a shame because dark brunette is too dark.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un mois
LeCare
Hello! Thank you for sharing your experience with our Faux Brow Hair-Like Brow Filling Pen. We are sorry to hear that the Brunette shade provided more warmth than you expected, and we have shared your feedback regarding the red undertones with our product development team. For a more neutral finish, we suggest applying the product with a very light hand or exploring our other brow collections to find your perfect, sophisticated match. We hope you find your new favorite with L'Oréal Paris!
4 étoile(s) sur 5.
Great for filling in spares areas of hair
il y a 3 mois
I bought this a week ago and it does take some practice to use after that it does a great job on my mature eyebrows that had a few grey hairs the only negative thing is I bought 390 on the box is says it's a dark brunette on this site it says it's a soft black 390 it's more of a soft black than a dark brown
Traduire avec GoogleOui, Je recommande ce produit.
Affiché initialement sur faux brow noir doux 393
Utile?
Qualité du produit, 5.0 sur 5
Rapport qualité-prix du produit, 4.0 sur 5
1 étoile(s) sur 5.
Sorry but I can't love this product...
il y a 3 mois
Wanted to love this product, as I do love L'Oreal products BUT after following directions of Faux Brow on my sparse brows, they just comes out looking really cakey... even when I use a light touch. There is nothing subtle about the application and really it is unwearable. Not being sure of the proper color for my brows, I bought 2 different shades, and both performed the same cakey way. I am disappointed with this product.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un mois
LeCare
Hello! Thank you for trying our Faux Brow Hair-Like Brow Filling Pen. We are sorry to hear that the formula appeared cakey on your brows, and we have shared your feedback regarding the application and texture with our product development team. To achieve the most natural, hair-like finish, we recommend ensuring your brows are clean and dry before applying with very light, flicking motions. We invite you to explore our other brow collections to find the perfect match for your routine and hope you discover your next favorite with L'Oréal Paris!
2 étoile(s) sur 5.
Ripoff
il y a 3 mois
I purchased this item, I enjoyed using it
Shortly after using it every day for about a week it dried up and now it nl longer works properly
What a ripoff. I hope it was just a defect. I wouldn't mind receiving a new one in a light brown free.
Traduire avec GoogleUtile?
Réponse de L'Oreal Paris Canada :
il y a 3 mois
BEC
We are sorry about your experience with our Infallible Faux Brow, Brunette 389. We want to help in the best way we can. Therefore, we have forwarded your comments to the appropriate department for further assistance. A member from our team will get in touch with you shortly.
5 étoile(s) sur 5.
FAUX BROW GIRL BEST BEAUTY SECRET
il y a 3 mois
A dream come true! The FAUX BROW is a brow girls best friend. After Chemo my luscious eyebrows just did not grow back to their original growth.... No problem FAUX BROW by L'OREAL to the rescue. My eyebrows look natural full and REAL. Thank you
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
3 étoile(s) sur 5.
❤️ the product, but hate the cap. Ruins it
il y a 3 mois
I love this pen, however the cap consistency breaks and falls off.
I would have given this 5 stars, because as someone with alopecia, this has been the best pen out there I have found for my brows. However - I have had multiple pens now, and each one quickly get a crack in the cap, and then it doesn’t hold tight onto the pen and pops off. Leaving me finding a completely dried out, wasted pen the next day. If they figured out how to fix the cap, I would give it a 5/5.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a un mois
LeCare
Hello! We are so pleased to hear that our Faux Brow Hair-Like Brow Filling Pen has been such a helpful tool for your routine, but we are truly sorry for the frustration caused by the cap. To ensure the formula stays fresh and the cap remains secure, please make sure to press it down firmly until you hear a distinct click to lock it in place. We have shared your specific feedback regarding the packaging with our development team for future consideration. If you need further assistance, please feel free to reach out to us through our contact page here: https://tinyurl.com/ybvo7kfa. We hope you continue to achieve your perfect brow look with L'Oréal Paris!
3 étoile(s) sur 5.
Poor lid design
il y a 3 mois
I think the actual product is great but the lid is horrible and you really need to come up with something different. The lid pops off in makeup bag and then dries out and is useless then… I’m on my second one to try and the lid again keeps popping off and has dried up only after 2 weeks. Don’t think I can buy again due to this flaw which is too bad because the actual product is great
Traduire avec GoogleNon, Je ne recommande pas ce produit.
Utile?
Qualité du produit, 2.0 sur 5
Rapport qualité-prix du produit, 3.0 sur 5
Réponse de L'Oreal Paris Canada :
il y a 3 mois
BEC
Thank you for your feedback on our Infallible Faux Brow, Brunette 389. We are sorry to hear that you were not able to properly enjoy your product because of the difficulties with the packaging. It is only through feedback from loyal customers that we can continue to improve our products. We will be sure to forward your comments to our team for review. Thank you again for sharing your feedback. We hope that you continue using our products!
4 étoile(s) sur 5.
I like the product.
il y a 3 mois
I really like the product. It is easy to use and does a better job than any other pencil or liquid I have used in the past. Note, I am using Dark Blonde and it does tend to red. While I like the product, I am disappointed that I was unable to use it for only a few times because the spring cap kept flying off and the product quickly dried out. The spring cap is ingenious but only if it works. I will try again but if I experience the same result I will not try a third time.
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5 étoile(s) sur 5.
Highly impressed
il y a 3 mois
Okay so LO'real isn't a brand I purchase, however I saw this product and thought why not, and I must say Love this product it's my favorite. I've tried so many brow pencils and dyes, Mooses but no other product has worked so well. Thank you L'Oreal this is the best one on the market
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
4 étoile(s) sur 5.
Great application, not so great color
il y a 4 mois
Agreed, too red. But love the application. Where is the color written on the applicator?
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5 étoile(s) sur 5.
Great pen! Love it.
il y a 4 mois
Fantastic pen! Love the tiny realistic hair-like strokes at double the speed. The color was spot on, I only tried one (on a whim), and it was right for me. The top popped off, and the pen leaked a bit during a flight, like some other reviewers noticed. I had been using it for a few months, and just got a new one. Taping the cap/pen around cap closure on the next flight solved that problem. After using the second pen for 2+ months, I noticed that the cap was flying off, and the pen was leaking a bit (not during a flight). I did see that the cap cracked, and that's what I think made it not stay on. I just got a new pen, and was reminded how excellent it really is! While I am leaving this feedback to let L'Oreal know of the cap issue, I am confident they will address it, so I will keep buying the pen. It is a game changer - better than Anastasia pen (not to mention half the price), and allows me to only use one product to achieve really incredible-looking brows at a great price point!
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5 étoile(s) sur 5.
Amazing Product
il y a 4 mois
This product is amazing !! It looks so natural you cannot even tell the difference from your actual eyebrow hairs. I only wish they had come out with this product sooner!
Traduire avec GoogleOui, Je recommande ce produit.
Utile?
Qualité du produit, 5.0 sur 5
Rapport qualité-prix du produit, 5.0 sur 5
3 étoile(s) sur 5.
Coloration was erong
il y a 4 mois
Got blond and it looks more red than blonde. The color is not right for me
I like the concept but very disappointed in the color.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 2 mois
LeCare
Hi Greatly! Thank you for sharing how you feel about Faux Brow-Blonde. Feedback is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company.
2 étoile(s) sur 5.
Faulty cap
il y a 5 mois
I loved the product itself. As someone with alopecia that has caused me to lose half of my brows, this product has helped boost my confidence by filling in the missing spots. Unfortunately I just threw out my second pen in a matter of months because the cap is spring loaded and flies off. Both of them dried out. I am very reluctant to spend money on another one until they fix this issues.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 3 mois
consumer care center
Hello Dotxon, thank you for contacting us regarding Faux Brow. We are truly sorry to hear that your experience didn’t meet your expectations. Please be assured that your feedback is invaluable, and we will certainly pass your comments along to our product development team for review.
1 étoile(s) sur 5.
Frustration
il y a 5 mois
I wanted to love it I really tried. I absolutely love this brand. I purchased it, brought it home. It pulled way to red for some reason and I shook it like it said before hand too, made sure it was closed. It leaked badly, all over my bag. I got it cleaned up, bag and component. I opened it to try to use it again and boy...... It leaked out of the tip and since I was trying to do my eyebrows it leaked on my face, literally all down and into my eye. Very bad experience.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 3 mois
consumer care center
Hello! We are sorry to hear about the experience you had with Faux Brow. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the case #44511626. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
2 étoile(s) sur 5.
Nice to work with, just doesn't do what it says
il y a 5 mois
I bought this product a few weeks ago under the impression it was waterproof as it states,it is definitely not waterproof. I thought I was doing something wrong but I put it on the way it's described, still comes off.
Traduire avec GoogleNon, Je ne recommande pas ce produit.
Utile?
Qualité du produit, 2.0 sur 5
Rapport qualité-prix du produit, 2.0 sur 5
Réponse de L'Oreal Paris Canada :
il y a 5 mois
BEC
We are so sorry to hear that our Infallible Faux Brow Eye Brow Pen, Brunette 389 did not give you the results you expected! This is never something we want to hear about one of our products and we will be passing this information along to the appropriate department. Consumer feedback is very important to us as it is the only way that we can improve, thank you so much for taking the time to reach out.
1 étoile(s) sur 5.
Bad
il y a 5 mois
This product is hard to use. It does not look natural, and once it's on, it's hard to get off if there's an application mistake. In the trash it goes.
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 3 mois
consumer care center
Hello Bad1, thank you for your feedback on Faux Brow. We are sorry to hear the product didn't meet your expectations. We appreciate you taking the time to let us know, and we will certainly share your feedback with our internal teams to help us improve.
1 étoile(s) sur 5.
Faulty
il y a 5 mois
The lid keeps popping off, no matter what you do and then it’s dry and liquid doesn’t come out consistent
Traduire avec GoogleAffiché initialement sur lorealparisusa.com
Réponse de lorealparisusa.com :
il y a 3 mois
consumer care center
Hello Willow! We are sorry to hear about the experience you had with Faux Brow. We would like to speak with you directly about it. Please give us a call at 800-322-2036, 9:00 am - 5:30 pm ET for assistance and provide the case #44347643. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
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